Cancellation policy

Subscription and Cancellation Policy

Some items in our store may be offered as subscriptions. This policy explains how cancellations work for subscription purchases.

Subscriptions

When you purchase a subscription, you will receive recurring deliveries according to your selected plan and frequency. Your payment details will be stored securely and charged automatically for each renewal.

Subscriptions automatically renew until cancelled.

You can cancel your subscription at any time through the subscription management link in your order confirmation emails. Cancellation will prevent future payments but will not automatically refund previous payments or cancel orders already dispatched.

Mail Club

Once a Crystal Healing Mail Club letter has been dispatched, it cannot be recalled or cancelled. Each edition is individually prepared and packaged for monthly mailing.

All Other Products

Orders can be cancelled before dispatch. Once dispatched, cancellation is no longer possible, but you may be eligible to request a return in accordance with our Returns Policy.

Your statutory consumer rights, including applicable cancellation and refund rights, remain unaffected.

For more information, please see our Returns Policy.